URGENT NOTICE - our live chat is currently not working , but when messages are sent out of hours they are deleted within an hour and we never receive them . Please TEXT us on 07496115180. We will answer you immediately and it’s our quickest form of contact



All Returns must be returned within 7 days of receiving your order. They must be returned in the original condition and in the packaging they were received in. They need to be unopened and in their original seal. If they are not we cannot guarantee that we are able to process a full refund for your items. If you have any concerns In regards to returning the items please contact us and we will advice you and help you in any way we can.

Please remember to include your full name and order details so we can find your order more easily and process the refund efficiently. 

Return address:

Returns department


2 The Drift 




Return contact enquiry number: 07496115180

Return contact enquiry email: Crystal-Ize@outlook.com

(we cannot cover the cost of return postage)